Refund policy

As a small business, All Sales are Final. Refunds, exchanges, or cancellations are not accepted.

Each order is carefully packaged and checked before it ships out. Please examine your order upon arrival for any damage that may have occurred during shipping. If you experience damage to your piece during shipping transit, all claims must be made in writing within 7 days of receipt of goods. Please send us a photo of the broken piece in its original box and it will be replaced as soon as possible. Please contact RELHomeCeramics@gmail.com